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Online Shopping and Service Use in an Older Population in Scotland

  • 76% of Scotland’s older population use the internet. Internet usage by older people in Scotland is higher than the average across OECD countries
  • The most common internet activities for older people are using email (67%), finding information about goods and services (66%) and online shopping (54%)
  • Internet usage is less frequent as age increases. 56% of people aged 80 or over report that they never use the internet
  • Amongst internet users, there is no age difference in the proportion using email. Older internet users are less likely to use the internet to find information or shop online
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